Van's Aircraft RV-12iS and iST

Customer Support

CUSTOMER SUPPORT

THIS PAGE IS DEDICATED TO CUSTOMER SUPPORT FOR THE RV-12 S-LSA.

You may fill out the form below and submit it to Van’s Aircraft and open a support request. Please make sure you provide the serial number of the aircraft along with your preferred contact method. You may also call us at (503) 678-6545 or send email to rv12slsa@vansaircraft.com. We strive to get back to you within 24 hours.

We ask that you contact Van’s Aircraft directly for any support issues, and allow us to include the appropriate parties (i.e. avionics, engine, etc.). By allowing us to act as your first point of contact and advocate, we can facilitate and help manage communication between the experts where needed, and get the information you need. If you have already reached out to a third party please indicate that in your message.

If you built your own RV-12, you are the proud owner of an E-LSA aircraft and your inquiry should be directed to the Van’s Aircraft technical support email box. Complete information about how to reach Van’s customer support team is available here, or you may call the factory at 503-678-6545

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“Do yourself a favor: If a low-wing, all-metal funship with wonderful handling and a good cruise are on your bucket list, don't fail to check out the Van's RV-12.” - Plane & Pilot Magazine

“We think the company achieved its goal of building an LSA that offers light and responsive control feel without any bad habits that might get low-time pilots in trouble” - Aviation Consumer

“In a market where most LSAs are slow sellers, Van’s hit the mark with the RV-12, delivering a model true to the company’s kit-built DNA while bridging the gap between the home-built and certified world.” - Flying Magazine

“The RV-12 may be the most good-natured, docile, yet sporty LSA I've flown yet. It feels both sweet and a little sassy.” - Plane & Pilot Magazine

“With the RV-12, Van’s Aircraft created a light-sport aircraft that hit a sweet spot in the market while earning high marks from owners/builders.”

“The control response is light, nimble, solid, fighter plane-ish, and so natural and balanced, you feel like you've flown this bird all your life.” - Plane & Pilot Magazine

“The new RV-12 is truly a breakthrough airplane, and it will change the way you think about Van's Aircraft. This factory-built Light Sport Aircraft (LSA) is ready to fly, with no assembly required. So even if you've never touched a wrench, you can own one of these amazing airplanes.” - Sportys.com

Van's Aircraft, Inc. -- 14401 Keil Road NE -- Aurora, OR 97002 USA Email: rv12slsa@vansaircraft.com -- Tel: 503-678-6545

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